Brits, HJ, South Africa
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South African Journal of Higher Education Vol. 25 No. 7 (2011) - Articles
Satisfaction surveys as mechanisms to assess the success of an institution of higher learning as an ‘inviting institution’: A case study
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South African Journal of Higher Education Vol. 25 No. 7 (2011) - Articles
The integration of quality management functions within a university: A systems approach
Abstract