Student sense of belonging and its impacts on help seeking behaviour

  • R. Sithaldeen University of Cape Town, Cape Town
  • O. Phetlhu University of Cape Town, Cape Town
  • B. Kokolo University of Cape Town, Cape Town
  • L. August University of Cape Town, Cape Town
Keywords: academic help-seeking, help-seeking hesitancy, self-regulated learning, belonging, student success

Abstract

Entering higher education can be an alienating experience leading to institutional and systemic drop out. Academic help-seeking behaviour as a self-regulated learning strategy is one way to counteract this. But help-seeking can be enabled or hindered by several factors including a student’s sense of belonging. In this study we attempted to understand how issues of belonging impact on student help-seeking behaviour and, if they are positively related, how institutions of higher education might promote a greater sense of belonging. We collected a total of 818 student submissions from students in an academic recovery programme. Our thematic analysis of these submissions revealed that students did feel a lack of belonging leading to help-seeking hesitancy. We also captured students’ voices to understand what conditions would enable a greater sense of belonging and we make recommendations on how institutions may work to create these conditions for students and thereby empower their help-seeking behaviour.

Author Biographies

R. Sithaldeen, University of Cape Town, Cape Town

Academic Development Programme

Centre for Higher Education Development

O. Phetlhu, University of Cape Town, Cape Town

Academic Development Programme

Centre for Higher Education Development

B. Kokolo, University of Cape Town, Cape Town

Academic Development Programme

Centre for Higher Education Development

L. August, University of Cape Town, Cape Town

Academic Development Programme

Centre for Higher Education Development

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Published
2022-12-26
How to Cite
Sithaldeen, R., O. Phetlhu, B. Kokolo, and L. August. 2022. “Student Sense of Belonging and Its Impacts on Help Seeking Behaviour”. South African Journal of Higher Education 36 (6), 67-87. https://doi.org/10.20853/36-6-5487.
Section
Part 1 : Special Section