Peer support interventions in the time of crisis: Peer-based adaptation strategies of undergraduate students during COVID-19 pandemic at a Rural University in South Africa
DOI:
https://doi.org/10.20853/40-1-6528Keywords:
blended learning, COVID-19 pandemic, peer support, interventions, rural-based university, undergraduate studentAbstract
One of the most significant elements that help students address difficult academic situations is Peer Support Interventions (PSIs). During the COVID-19 pandemic, various PSIs emerged from university students in universities around the world, to deal with the difficulties associated with blended learning. While such interventions represent valuable collaborative approaches for enhancing effectiveness and students' learning capacities in traditional settings, an analysis of their values in blended learning contexts, particularly in rural-based higher education contexts, remains limited within education and COVID-19 literature. This qualitative study examines peer support interventions to alleviate challenges encountered during blended learning among undergraduate students at a rural-based University of Venda in South Africa. Drawing on the firsthand experiences of thirty undergraduate students, the results show how various forms of peer connections act as forms of mitigating the challenges of e-learning during the pandemic. In alignment with the Transactional Distance Theory (TDT), the study illustrates the role of PSIs in supporting students and reducing transactional distance in online learning environments. The findings shed light on five central peer support interventions: formation of study groups with friends and peers, interactions with experienced students, participation in peer discussions, and emotional support services for students. Based on these findings, it is recommended that both the State and institutions of higher learning pay more attention to how peer-learning and student-led interventions can foster positive pedagogical outcomes when traditional teaching-and-learning models are impossible. Interventions should consider how students help themselves rather than always focusing on top-down intervention plans that do not seriously consider or take students' agency, abilities, creativity, and resilience.
Downloads
References
Amaechi, K.E., Thobejane, T.D. and Rasalokwane, R., 2021. Feminist reflections on the impact of the South African national COVID-19 lockdown on the upsurge of gender-based violence in Mahwelereng Township of Limpopo Province, South Africa. Gender and behaviour, 19(1), pp.17186-17203.
Araujo, Nelly. "Reviewing the evidence of effective peer education among young people." Perspectives in Public Health 138, no. 6 (2018): 299-300.
Asghar, A., 2010. Reciprocal peer coaching and its use as a formative assessment strategy for first‐year students. Assessment & Evaluation in Higher Education, 35(4), pp.403-417.
Aucejo, E.M., French, J., Araya, M.P.U. and Zafar, B., 2020. The impact of COVID-19 on student experiences and expectations: Evidence from a survey. Journal of public economics, 191, p.104271.
Babbie, E.R., 2020. The practice of social research. Cengage AU.
Bertram, C., 2004. Exploring informal student study groups in a South African teacher education programme. In Rethinking learner support in distance education (pp. 14-27). Routledge.
Bharuthram, S. and Kies, C., 2013. Introducing e‐learning in a South African Higher Education Institution: Challenges arising from an intervention and possible responses. British Journal of Educational Technology, 44(3), pp.410-420.
Boud, D. and Cohen, R., 2014. Peer learning in higher education: Learning from and with each other. Routledge.
Bowden, J.L.H., 2022. Analogues of engagement: Assessing tertiary student engagement in contemporary face-to-face and blended learning contexts. Higher Education Research & Development, 41(4), pp.997-1012.
Cocquyt, C., Zhu, C., Diep, A.N., De Greef, M. and Vanwing, T., 2019. Examining the role of learning support in blended learning for adults' social inclusion and social capital. Computers & Education, 142, p.103610.
Coetzee, M., 2014. School quality and the performance of disadvantaged learners in South Africa. Stellenbosch University Economics Department Working Paper, 22, p.14.
Collier, P., 2017. Why peer mentoring is an effective approach for promoting college student success. Metropolitan Universities, 28(3), pp.9-19.
Creswell, J.W., 2009. Mapping the field of mixed methods research. Journal of mixed methods research, 3(2), pp.95-108.
Dampson, D.G., Addai-Mununkum, R., Apau, S.K. and Bentil, J., 2020. COVID-19 and online learning: A SWOT analysis of users' perspectives on the learning management system of University of Education, Winneba, Ghana. International Journal of Learning, Teaching and Educational Research, 19(9), pp.382-401.
Driver, M., 2002. Exploring student perceptions of group interaction and class satisfaction in the web-enhanced classroom. The Internet and Higher Education, 5(1), pp.35-45.
Du Preez, R., Steenkamp, L.P. and Baard, R.S., 2013. An investigation into a peer module mentoring programme in economic and management sciences. International Business & Economics Research Journal (IBER), 12(10), pp.1225-1238.
Egege, S. and Kutieleh, S., 2015. Peer mentors as a transition strategy at University: Why mentoring needs to have boundaries. Australian Journal of Education, 59(3), pp.265-277.
Gunn, F., Lee, S.H. and Steed, M., 2017. Student perceptions of benefits and challenges of peer mentoring programs: Divergent perspectives from mentors and mentees. Marketing Education Review, 27(1), pp.15-26.
Gabster, B.P., van Daalen, K., Dhatt, R. and Barry, M., 2020. Challenges for the female academic during the COVID-19 pandemic. The Lancet, 395(10242), pp.1968-1970.
García‐Martínez, C., Cerezo, R., Bermúdez, M. and Romero, C., 2019. Improving essay peer grading accuracy in massive open online courses using personalised weights from student's engagement and performance. Journal of Computer Assisted Learning, 35(1), pp.110-120.
Gibbs, T., 2020. The Covid-19 pandemic: provoking thought and encouraging change. Medical Teacher, 42(7), pp.738-740.
Giossos, Y., Koutsouba, M., Lionarakis, A. and Skavantzos, K., 2009. Reconsidering Moore's Transactional Distance Theory. European Journal of Open, Distance and E-Learning.
Gosser Jr, D.K., Kampmeier, J.A. and Varma-Nelson, P., 2010. Peer-led team learning: 2008 James Flack Norris award address. Journal of Chemical Education, 87(4), pp.374-380.
Hill, R., Woodward, M. and Arthur, A., 2020. Collaborative Learning in Practice (CLIP): Evaluation of a new approach to clinical learning. Nurse Education Today, 85, p.104295.
Hodges, C.B., Moore, S., Lockee, B.B., Trust, T. and Bond, M.A., 2020. The difference between emergency remote teaching and online learning.
Huang, R., Liu, D., Tlili, A., Knyazeva, S., Chang, T.W., Zhang, X., Burgos, D., Jemni, M., Zhang, M., Zhuang, R. and Holotescu, C., 2020. Guidance on open educational practices during school closures: Utilising OER under COVID-19 pandemic in line with UNESCO OER recommendation. Beijing: Smart Learning Institute of Beijing Normal University.
Keegan, D. ed., 2005. Theoretical principles of distance education. Routledge.
Limone, P., 2012. Peer Learning and Peer assessment to enhance Participation in online courses: a case study in Teacher’s training in Foggia, Italy. International Journal of Digital Literacy and Digital Competence (IJDLDC), 3(3), pp.27-47.
Makgahlela, M., Mothiba, T.M., Mokwena, J.P. and Mphekgwana, P., 2021. Measures to enhance student learning and well-being during the COVID-19 pandemic: Perspectives of students from a historically disadvantaged university. Education Sciences, 11(5), p.212.
Makala, Q., 2017. Peer-assisted learning programme: Supporting students in high-risk subjects at the Mechanical Engineering Department at Walter Sisulu University. Journal of Student Affairs in Africa, 5(2), pp.17-31.
Maisela, T. and Ross, E., 2018. The experiences of motherhood among black undergraduate students at a South African University: Reconciling competing roles. South African Review of Sociology, 49(2), pp.41-60.
Mtebe, J., 2015. Learning management system success: Increasing learning management system usage in higher education in sub-Saharan Africa. International Journal of Education and Development using ICT, 11(2).
Mtshweni, B.V., 2022. Covid-19: exposing unmatched historical disparities in the South African institutions of higher learning. South African Journal of Higher Education, 36(1), pp.234-250.
National Research Council, Division of Behavioral, Center for Education, & Committee on the Study of Teacher Preparation Programs in the United States. (2010). Preparing teachers: Building evidence for sound policy. National Academies Press.
Minello, A., 2020. The pandemic and the female academic. Nature, 17(1).
Montacute, R., 2020. Social mobility and COVID-19. The Sutton Trust.: 20 July 2021).
Ndebele, Nduduzo C., Mfundo Mandla Masuku, and Victor H. Mlambo. "Funding Open Educational Resources in Higher Education: A South African Public Policy Perspective." Social Sciences 12, no. 1 (2023): 49.
Ngum, F., 2011. An exploratory study of parenting experiences among female students at the University of the Western Cape, South Africa.
Naidoo, P. and Cartwright, D., 2022. Where to from here? Contemplating the impact of COVID-19 on South African students and student counselling services in higher education. Journal of College Student Psychotherapy, 36(4), pp.355-369.
Ntakana, K. N. (2011). The effectiveness of student support programmes at a tertiary institution: A case study of Walter Sisulu University (Doctoral dissertation).
Owusu-Fordjour, C., Koomson, C.K. and Hanson, D., 2020. The impact of Covid-19 on learning-the perspective of the Ghanaian student. European journal of education studies.
Roberts, T.S., 2006. Self, Peer, and Group Assessment in E-Learning: An Introduction….. In Self, peer and group assessment in E-learning (pp. 1-16). IGI Global.
Sadiki, A., Tshifhumulo, R., Mpatlanyane, V. and Amaechi, K.E., 2023. Undergraduate Students’ Experiences with Electronic Learning Platforms During the Covid-19 Pandemic at a Rural-Based Tertiary Institution in South Africa. International Journal of Learning, Teaching and Educational Research, 22(8), pp.83-103.
Tenório, T., Bittencourt, I.I., Isotani, S. and Silva, A.P., 2016. Does peer assessment in on-line learning environments work? A systematic review of the literature. Computers in Human Behavior, 64, pp.94-107.
Tiroyabone, G.W. and Strydom, F., 2021. The development of academic advising to enable student success in South Africa. Journal of Student Affairs in Africa, 9(2), pp.1-16.
Thomson, C. and Esses, V.M., 2016. Helping the transition: Mentorship to support international students in Canada. Journal of International Students, 6(4), pp.873-886.
Van Schalkwyk, F., 2021. Reflections on the public university sector and the covid-19 pandemic in South Africa. Studies in Higher Education, 46(1), pp.44-58.
Walters, C., Ronnie, L., Jansen, J. and Kriger, S., 2021, September. “Academic guilt”: The impact of the pandemic-enforced lockdown on women's academic work. In Women's Studies International Forum (Vol. 88, p. 102522). Pergamon.
Wilson, M.J., Diao, M.M. and Huang, L., 2015. ‘I’m not here to learn how to mark someone else’s stuff’: an investigation of an online peer-to-peer review workshop tool. Assessment & Evaluation in Higher Education, 40(1), pp.15-32.
Zabaniotou, A., 2020. Towards Gender Equality in Higher Education Institutions: Equal Female Academics in the Mediterranean during and after the COVID-19 pandemic. Global University Network for Innovation (GUNI).
Zongozzi, J.N., 2021. A concept analysis of theory in South African open distance and e-learning research. Open Learning: The Journal of Open, Distance and e-Learning, 36(2), pp.149-163.
Zwane, S.A. and Mudau, P.K., 2023. Student Teachers’ Experiences of Open Distance e-Learning Support in a Posthuman Era: A Learner Engagement Perspective. Journal of Curriculum Studies Research, 5(1), pp.13-33.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Rendani Tshifhumulo, Andani Sadiki, Vanessa Mpatlanyane, Amaechi Ekene

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
This journal is an open access journal, and the authors and journal should be properly acknowledged, when works are cited.
Authors, copyright holders, may use the publishers version for teaching purposes, in books, theses, dissertations, conferences and conference papers.
A copy of the authors' publishers version may also be hosted on the following websites:
- Non-commercial personal homepage or blog.
- Institutional webpage.
- Authors Institutional Repository.
The following notice should accompany such a posting on the website: This is an electronic version of an article published in SAJHE, Volume XXX, number XXX, pages XXX “XXX", DOI. Authors should also supply a hyperlink to the original paper or indicate where the original paper (http://www.journals.ac.za/index.php/SAJHE) may be found.
Authors publishers version, affiliated with the Stellenbosch University will be automatically deposited in the University Institutional Repository SUNScholar.
Articles as a whole, may not be re-published with another journal.
The following license applies:
Attribution CC BY-NC-ND 4.0