THERON, E.; PELSER, A. Using servicescape to manage student commitment towards a higher education institution. South African Journal of Higher Education, [S. l.], v. 31, n. 5, p. 225–245, 2017. DOI: 10.20853/31-5-1506. Disponível em: https://www.journals.ac.za/sajhe/article/view/1506. Acesso em: 7 oct. 2025.